Privacy Policy

SKO Canada Immigration Consulting Inc. ("SKO", "we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws.

1. Information we collect

We collect personal information you voluntarily provide, including:

• Name, email address, phone number, country of citizenship, immigration goals
• Information you submit through our Free Eligibility Assessment form, contact form, or consultation booking
• Case-relevant documents you provide once we are formally engaged as your representative
• Website usage data (IP address, browser type, pages visited) collected via analytics cookies

2. How we use your information

• Assess your eligibility for Canadian immigration programs
• Communicate with you about your case, scheduled consultations, and follow-ups
• Represent you before Immigration, Refugees and Citizenship Canada (IRCC) once formally engaged
• Improve our website and services
• Comply with legal, regulatory, and professional obligations (including CICC Code of Professional Ethics)

3. Disclosure of information

We do not sell, rent, or trade your personal information. We may disclose it to:

• IRCC and other Canadian government agencies, only where you have authorized us via IMM 5476 (Use of a Representative)
• Service providers who process data on our behalf (analytics, CRM, secure document storage) under confidentiality obligations
• Legal authorities where required by law

4. Data retention

We retain case records for the period required by CICC (currently 6 years from the closing of your file) and delete or anonymize other personal information when no longer needed.

5. Your rights

You have the right to access, correct, or request deletion of your personal information. Contact us using the details below to exercise these rights.

6. Cookies and analytics

Our website uses cookies for essential functions and analytics (Google Analytics 4). See our Cookie Policy for details and how to manage your preferences.

7. Security

We use industry-standard technical and organizational measures to protect your personal information. No transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. The effective date at the top will be revised accordingly.